Edgebound® is always ready to live a new experience.
We are the best eCommerce solution. We guide you through every single process.
We depart on this adventure alongside you to offer your customers the best eCommerce experience.
Transforming our clients brand through an omnichannel experience.
We are the greatest full eCommerce agency in Mexico, where our partners and clients make the difference.
With an intuitive and personalized experience your customers will remember your brand with joy and satisfaction.
Edgebound® positions your brand as the best option for your customers. We create a personalized plan
based on your needs to bring potencial customers to your online store.
We integrate every process to shape your brand with the right message at the exact time to the correct customer.
Conquer the digital market with Edgebound® and grow your business using the latest technologies and best practices
of today's eCommerce.
The continuous growth of the digital world requires you to stay updated and innovative with technologies
that give you and your customers the best experience.
Edgebound® increases your conversion opportunities by offering a variety of simple and secure payment methods.
Generate a strong loyalty from your customers by taking care of every aspect of their shopping experience.
Edgebound® guarantees a fast and secure delivery of your product, no matter when o where.
Awesome personalized content and administration for your social networks.
Our Contact Center offers fast and efficient solutions for complains and suggestions from customers.
Our experience talks in our behalf
Let's celebrate together our success and accomplishments.
Woking hard as a team
The creativity and innovation of our team is what make us shine.
Looking for better work and business experiences, we share a passion for making the difference.
We love fair competition, taking the lead and reach our goals.
We value ideas and contributions from everyone.
We recognize, respect and appreciate diversity in our team.
We listen to and connect with them, anticipating to their needs in order to ease and fasten satisfactory negotiations.
Our great quality of our services increase your business value and success.
We treat them with dignity and respect.
Our reputation is based on our capacity to fulfill our promises to shareholders, clients and collaborators.
Honesty is a priority. We take responsibility for our actions.
We treat everybody the way we like to be treated. We are proactive, specially when it comes to identify problems and find the right solution.
We follow the highest moral standards for decision making.
Looking for excellence
Leadership and superior performance are achieved through searching for personal excellence.
We are committed to be the best of the best, as we follow the highest possible standards.
We acknowledge the potential of a person and provide opportunities for all to grow and evolve.
Gran Chapur Stores located on the Mexican peninsula, is one of the oldest and most prestigious department stores in the Mexican southeast. As part of its expansion strategy and national coverage, the new e-commerce store was deployed.
Starting in 2018 Edgebound has accompanied Chapur Stores from the development of the strategy to the implementation of the technological platform that today supports its E-Commerce Store, through the technologies of HCL Commerce and Amazon Web Services to provide a unique shopping experience.
AWS allows us to have the flexibility to attend special and important campaigns in terms of traffic and the influx of users such as Hot Sale, Good End, Night Sales, among others, with an optimal response in operation and security.
In compliance with the provisions of the Federal Law on the Protection of Personal Data held by Individuals (hereinafter "the Law"), we hereby inform you of the following:
1. Identity of the Responsible
TBR Software S.A. Of C.V. (Hereinafter referred to as Edgebound), indicating for the purposes of this Privacy Notice the address located in Torre Virreyes Pedregal 24 piso 3 col. Molino del Rey, Del. Miguel Hidalgo México, D.F. C.P. 11040, Edgebound will be responsible for the use and protection of personal data provided by the natural or legal persons to whom said data correspond (hereinafter the Holder).
2. Personal Information
The processing of the personal data of the Owner that has been made available to Edgebound in any form or circumstance, may be carried out in accordance with these terms and conditions, so that from this moment it is understood, that the Owner consents to Treatment. Understanding Personal Data and Sensitive Personal Data the following:
Personal Information: Any information concerning an identified or identifiable natural person, including but not limited to: (i) full name, (ii) age or date of birth, (iii) place of birth, (iv) activity, profession , Occupation or office (v) private address, (vi) telephone number, (vii) electronic mail, among others.
Sensitive Personal Data: Personal data that affects the most intimate area of the owner, or whose improper use may give rise to discrimination or entail a serious risk to the owner. In particular, Sensitive Personal Data are considered as those that may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, trade union affiliation, political opinions, sexual preferences, among others.
3. Purpose of Data Processing
Personal Information and / or Sensitive Data, which is collected by Edgebound directly from the Holder with his / her full consent, will have the use that in an enunciative but non-limiting way is described below: i) identify him, ii) locate him iii) Communicating, contacting iv) sending information, promotions and / or merchandise, v) statistics, as well as its transmission to third parties by any means permitted by law. The use of Personal and / or Sensitive Data will be directly related to the relationship that you have in your capacity as Client and / or Associate.
The personal data of the Holder that are requested by Edgebound in the Purchase Order, either by paper or electronic format, may be transferred to the manufacturer for the sole purpose of informing him of the commercial request made by the Holder.
For the aforementioned purposes, Edgebound requires the following personal information from the Owner: name, address, email, telephone number, all related to the company for which the Holder works or represents.
It is the responsibility of the Owner of the Personal Data, to ensure that the Data, provided to Edgebound is truthful and complete, and is responsible for communicating to Edgebound any modification in the same in order to comply with the obligation to keep the information updated.
The temporality of the handling of the Personal Data of the Holder, will depend on the legal relationship that is had with Edgebound, as well as of the obligations demanded by the current legislation and the competent authorities. In all cases the information will be kept only for the reasonable time.
4. Rights to limit the use or disclosure of Personal Data
The information that is delivered to Edgebound will be properly guarded, preserved and protected, with the appropriate technological and physical means in order to prevent its loss, misuse, alteration, unauthorized access and theft. Only those authorized by Edgebound, whether employees, service providers, or business partners, will have access to the information, who have made a commitment to keep the information under a strict order of confidentiality and security; For this the employees signed a confidentiality agreement with Edgebound, and the suppliers and business partners have signed in the agreements and contracts a clause where the confidentiality of the information is agreed.
5. Data Transfer
In the event that personal data protected by Edgebound are required by an authority of any nature, whether by legal process, to respond to any claim or legal action due to compliance with the legal relationship between the Owner and Edgebound, or Protect the rights of Edgebound or its customers and the public; These data will be made available to the authority in strict compliance with the Law.
This transfer will be made by taking reasonable steps, necessary and within the scope of Edgebound to protect personal data against damage, loss, alteration, destruction or unauthorized use, access or treatment. Access to this information is limited to the people who must know it to fulfill the purpose of their work.
6. Means of exercising ARCO Rights
The Holder of the information will have the right to request access, rectification, cancellation or opposition of his data, by means of a written request addressed to the following address: Torre Virreyes Pedregal 24 piso 3 col. Molino del Rey, Del. Miguel Hidalgo México, D.F. C.P. 11040, from 10:00 a.m. to 6:00 p.m., on working days with attention to Manuel Sandoval, or by request formulated to our telephones (55) 8995 2101. Edgebound, will respond to the requests of the Holder of the information, provided that any of the exceptions contained in the Law are not updated, and the applicant complies with the requirements contained in article 29 of the Law described below:
I. Indicate the name of the holder and address or other means to communicate the response to your request;
II. The documents proving the identity or, as the case may be, the legal representation of the holder;
III. The clear and precise description of the personal data in respect of which it is sought to exercise any of the aforementioned rights, and
IV. Any other element or document that facilitates the location of personal data, ie, which area of Edgebound was provided, the person to whom they were provided or area of the company to which the person to whom the data was provided.
The Holder may stop receiving promotional messages by telephone, mail and / or email via a request to the customer helpline or by sending an email to email@example.com
With this Notice of Privacy, the Owner tacitly consents to the use of his personal information and is duly informed of the data that was collected from him and for what purposes, accepting the terms contained that were elaborated in compliance with the Federal Law of Protection of Personal Data in Ownership of Individuals.
8. Changes to the Privacy Notice
Edgebound, reserves the right to modify the present policy to adapt it to new legislation or jurisprudence as well as to practices of the industry. In such cases, the changes introduced will be announced on this page with a reasonable notice of its implementation.
The date of the last update to this privacy notice: 02/17/2017
This Privacy Notice, as well as the general management of the Law that Edgebound makes, is governed by the current legislation and applicable in the United Mexican States, any controversy that arises on its application must be vented before the competent Jurisdictional Organs In Mexico City.